Sunday, August 27, 2006

Smart Mobs! - - Where Everyone Is a Critic

"It's changed the way I run my business because I can get feedback right away," said chef Ola Fendert, who brings printed Yelp reviews to staff meetings at his restaurant and bar, Oola. "You used to find out too late, when your business is slowing down. Now it's almost instant: Something happened, you see it on Yelp the next day and you can fix it."

Source: Where Everyone Is a Critic - Los Angeles Times

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